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Pear Collections Australia

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Terms & Conditions

GENERAL

Access to and use of this website and the products and services available are subject to the following terms, conditions and notices. By using these services, you are agreeing to all of the Terms of Service, which may be updated by us without notice.

You should check this page regularly to take notice of any changes we may have made to the Terms of Service. We reserve the right to withdraw or amend the Services without notice and will not be liable if for any reason this website is unavailable at any time.

Privacy Policy

These Terms of Service include our privacy policy, which sets out how we will use your information. By using this website, you consent to processing of information as described therein and warrant that all data provided by you is accurate.

PROHIBITIONS

You must not misuse this website. You will not: commit or encourage a criminal offence; transmit or distribute a virus, Trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in break of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of or accessed through this website.

INTELLECTUAL PROPERTY, SOFTWARE AND CONTENT

The intellectual property rights in all software and content, including garment design and all other trademarks, trade names and logos made available to you on or through this website remain the property of Pear Collections.

TERMS OF SALE

By placing an order, you are offering to purchase a product on and subject to the following terms. All orders are subject to availability and confirmation of the order price.

Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

In order to contract with Pear you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. Pear retains the right to refuse any request made by you.

OUR CONTRACT

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. Unless otherwise provided for in these terms and conditions, you may not cancel or amend your order after your order has been placed. Please ensure all details provided are full and correct at the time of order placement.

PRICE & AVAILABILITY

Whilst we try and ensure that all details, descriptions and prices which appear on this website are accurate, errors may occur (we are only human). If we discover an error in the price or payment of any goods you have ordered, we will inform you of this as soon as possible and give you the option of reconfirming your order or cancelling it. If we are unable to contact, you we will treat the order as cancelled and you will receive a full refund.

PAYMENT

Our website accepts payments using Visa, MasterCard, Amex and PayPal. Once your credit card has been validated, upon clicking “PLACE ORDER” we will debit your card immediately for the full order amount.

DISCOUNT/PROMOTIONAL CODES

We may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchased made through this website. The conditions of use relating to any discount code will be specified at the time of issue.

GIFT CARDS

Gift Cards will be sent as E-Gift Cards that are sent in an email. Gift Cards are not redeemable for cash and no change will be given for a purchase made with a Gift Card. Any unused balance will not be refunded or credited when the card expires. When the cost of a purchase exceeds the available card balance, the card holder will be required to pay the difference with an alternate form of payment.

DISCLAIMER OF LIABILITY

The material displayed on this website is provided without any guarantees, conditions or warranties as to its accuracy.

LINKS FROM THIS WEBSITE

If we link to other websites, we take no responsibility for the content of, and make no representation as the accuracy of any third party websites we make link to from this website.

ENTIRE AGREEMENT

The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Pear Collections.

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Shipping & Delivery

FREE SHIPPING – ALL ORDERS

*In periods of high demand and during promotional events, deliveries may take up to 10 business days.

International

Please be aware customs duties may apply for all international orders to comply with Australian export regulations. For more information on taxes, duties and custom regulations please contact your local customs office directly.

Authority Leave

By selecting the box ‘Authority to Leave’ during check out you are authorising us to arrange for your parcel to be delivered to and left at your nominated shipping address without requiring you to sign for the delivery. In doing so, please note that if you do not receive items they will not be replaced or refunded unless otherwise required by law.

Lost or Damaged Goods

If your order is lost or damaged in transit, please email us or so that we may assist you.

Make a Return

We hope you love your Pear purchase but in case you change your mind, don’t worry, we get it!

- Within 30 days of purchase.

- If your purchase is unworn and in its original condition.

- Include your receipt to receive a full refund.

Make a return via Post

Return postage is at the expense of the customer; however, should you wish to exchange your item we will send out the replacement at no further cost to you.

- Make sure your item is in its original condition with the receipt.

- Please post your item to 58 Elise Street, Banora Point, NSW, 2486

- Once your package has been received we check the items. On approval we will process your return/exchange.

For refunds, you will be refunded within 1 to 5 business days.

For exchanges, your exchange will be shipped out within 1 to 5 business days.